Purpose

Our stakeholder network is critical to effective service delivery and in achieving the objectives we set. It can be a complex environment to navigate, as often different stakeholder groups appear to conflict the need of one another. We require effective working relationships for our own professional growth, and to enable us to deliver the best service possible to customers. This interactive workshop will provide techniques to get the best from stakeholder relationships, with tools that can then be applied in your own organisations on return.

Aims

• To understand your stakeholders needs and how they relate to service & strategic objectives

• To establish a collective experience from internal stakeholders

• To provide methods for managing stakeholder challenges

Objectives

• Work through practical tools and techniques in individual and group sessions

• Explore real-life challenges and best practice examples

• Reflect on learning, and share best practice examples

• Provide attendees with post-course materials to transfer learning to the workplace

Who is this course for?

The course is focussed at corporate procurement professionals, with the responsibility of managing external stakeholder relationships. The course would be best attended by a level of management that has the responsibility to transfer learning back to the workplace, after the course.

All members of the wider procurement network are encouraged and welcome, as this will provide diversity in perspectives and discussion on the day.

What will I get out of it?

• Fresh insight into your colleagues’ strengths and needs

• A collective understanding of how to create best value for your customers

• Access to professionals in the wider procurement network

• Applied techniques to take back to your respective organisations